The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Apr 15, 2023 - 00:09 UTC
Monitoring
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Posted Apr 14, 2023 - 23:54 UTC
Identified
Engineers have identified the issue and are working toward resolution.
Posted Apr 14, 2023 - 23:44 UTC
Update
Update - Engineers continue to investigate the issue.
Posted Apr 14, 2023 - 23:27 UTC
Investigating
We are currently investigating a potential service incident with Mastercard Transactions that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Posted Apr 14, 2023 - 22:32 UTC
This incident affected: Live Platform (Global - Authorization Platform).