Creditcall Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Live Platform Operational

90 days ago

100.0 % uptime

Today

Global - Authorization Platform Operational

90 days ago

100.0 % uptime

Today

Global - WebMIS Operational

90 days ago

100.0 % uptime

Today

Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational

90 days ago

100.0 % uptime

Today

Global - SOAP Operational

90 days ago

100.0 % uptime

Today

Global - Hosted Payment Page / eKashu Operational

90 days ago

100.0 % uptime

Today

Global - Merchant Plugin for 3-D Secure Operational

90 days ago

100.0 % uptime

Today

Test Platform Operational

Global - Authorization Platform Operational

Global - WebMIS Operational

Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational

Global - SOAP Operational

Global - Hosted Payment Page / eKashu Operational

Global - Merchant Plugin for 3-D Secure Operational

Processors - UK/Europe Operational

AIB Merchant Services (APACS) Operational

American Express (APACS) Operational

Barclaycard (APACS) Operational

Credorax (ePower) Operational

Diners Club (APACS) Operational

Elavon (APACS) Operational

Elavon (GateConex) Operational

Elavon (EISOP) Operational

Elavon (POSv2) Operational

Evry (HISO) Operational

First Data Merchant Solutions (APACS) Operational

Global Payments (APACS) Operational

Lloyds TSB Cardnet (APACS) Operational

Worldpay (APACS) Operational

Processors - US/Canada Operational

Chase Paymentech (Tampa) Operational

Desjardins (Base24) Operational

Elavon (ViaConnex) Operational

First Data Merchant Solutions (ISO8583 / Nashville) Operational

First Data Merchant Solutions (DL Host / Nashville) Operational

First Data Merchant Solutions (Rapid Connect) Operational

Global Payments (Greenhouse) Operational

Heartland Payment Systems (Exchange) Operational

Heartland Payment Systems (Portico) Operational

Heartland Payment Systems (NWS) Operational

Moneris Solutions Operational

RBS WorldPay (Visa2) Operational

TSYS (Sierra) Operational

Vantiv / Fifth Third Bank (510) Operational

Vantiv / Fifth Third Bank (610) Operational

Vantiv / Mercury Payment Systems Operational

Worldpay (ISO8583) Operational

Processors - Australia Operational

First Data Merchant Solutions (AS2805) (Galaxy) Operational

DNS Operational

Creditcall Dedicated DNS Networks Operational

Creditcall Global DNS Network Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2019

No incidents reported today.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

Service Incident

Resolved - The previously reported service incident has been resolved and all systems should be back to normal operation. A full investigation of the incident will start and a Service Incident Report (SIR) will be issued in due course to impacted customers. We aim to complete the SIR within 72 hours of the event but the process can take longer.
Oct 6, 10:36 UTC

Monitoring - Engineers have identified and resolved the issue with Worldpay connectivity and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.
Oct 6, 09:26 UTC

Investigating - We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Oct 6, 08:03 UTC

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

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