All Systems Operational
Uptime over the past 90 days. View historical uptime.
Live Platform Operational
90 days ago
100.0 % uptime
Today
Global - Authorization Platform ? Operational
90 days ago
100.0 % uptime
Today
Global - WebMIS Operational
90 days ago
100.0 % uptime
Today
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
90 days ago
100.0 % uptime
Today
Global - SOAP Operational
90 days ago
100.0 % uptime
Today
Global - Hosted Payment Page / eKashu Operational
90 days ago
100.0 % uptime
Today
Global - Merchant Plugin for 3-D Secure Operational
90 days ago
100.0 % uptime
Today
Test Platform Operational
Global - Authorization Platform ? Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Credorax (ePower) Operational
Diners Club (APACS) Operational
Elavon (APACS) Operational
Elavon (GateConex) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
Evry (HISO) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Tampa) Operational
Desjardins (Base24) Operational
Elavon (ViaConnex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Exchange) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
RBS WorldPay (Visa2) Operational
TSYS (Sierra) Operational
Vantiv / Fifth Third Bank (510) Operational
Vantiv / Fifth Third Bank (610) Operational
Vantiv / Mercury Payment Systems Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 24, 2022
Service Incident
Resolved - This incident has been resolved.
Jan 24, 16:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 15:08 UTC
Update - We are continuing to work on a fix for this issue.
Jan 24, 13:13 UTC
Identified - We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Jan 24, 13:11 UTC
Investigating - We are currently investigating this issue.
Jan 24, 11:50 UTC
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022
Service Incident
Resolved - The previously reported service incident is now resolved and all systems are back to normal operation. A full investigation will start, and a Service Incident Report (SIR) will be made available to impacted customers as soon as we have a report from all parties.
Jan 20, 20:00 UTC
Monitoring - We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Jan 20, 19:14 UTC
Identified - We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Jan 20, 18:49 UTC
Update - We are continuing to investigate this issue.
Jan 20, 18:15 UTC
Investigating - We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Jan 20, 18:08 UTC
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

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