Resolved -
The issue affecting CPS (Chase Salem/Paymentech) transactions has been resolved.
We observed a period where some transactions were declined or experienced timeouts due to a temporary connection issue with CPS. The connection has since stabilized, and transaction processing is operating normally.
We will continue to monitor the system to ensure ongoing reliability.
Apr 8, 04:35 UTC
Investigating -
We’re currently investigating an issue causing some CPS (Chase Salem) transactions to be declined or experience timeouts. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
Apr 8, 04:08 UTC