All Systems Operational
Live Platform Operational
90 days ago
99.99 % uptime
Today
Global - Authorization Platform ? Operational
90 days ago
99.99 % uptime
Today
Global - WebMIS Operational
90 days ago
99.99 % uptime
Today
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
90 days ago
99.99 % uptime
Today
Global - SOAP Operational
90 days ago
99.99 % uptime
Today
Global - Hosted Payment Page / eKashu Operational
90 days ago
99.99 % uptime
Today
Global - Merchant Plugin for 3-D Secure Operational
90 days ago
99.99 % uptime
Today
Test Platform Operational
Global - Authorization Platform ? Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Credorax (ePower) Operational
Diners Club (APACS) Operational
Elavon (APACS) Operational
Elavon (GateConex) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
Evry (HISO) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Tampa) Operational
Desjardins (Base24) Operational
Elavon (ViaConnex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Exchange) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
RBS WorldPay (Visa2) Operational
TSYS (Sierra) Operational
Vantiv / Fifth Third Bank (510) Operational
Vantiv / Fifth Third Bank (610) Operational
Vantiv / Mercury Payment Systems Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Completed - The scheduled maintenance has been completed.
Mar 31, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 UTC
Scheduled - We are rolling out new security settings to our staging platform on Wednesday 31st for 5 hours between 9am and 2pm UTC.
This change should not affect any transactions, but if you do experience any issues between these times then please let support know by emailing support@creditcall.com
Mar 25, 14:42 UTC
Mar 30, 2021

No incidents reported.

Mar 29, 2021
Resolved - The previously reported service incident is now resolved and all systems are back to normal operation. A full investigation will start, and a Service Incident Report (SIR) will be made available to impacted customers in due course. We aim to complete the SIR within 72 hours of this event.
Mar 29, 14:49 UTC
Monitoring - We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Mar 29, 14:41 UTC
Investigating - We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Mar 29, 14:12 UTC
Resolved - The previously reported service incident is now resolved and all systems are back to normal operation. A full investigation will start, and a Service Incident Report (SIR) will be made available to impacted customers in due course. We aim to complete the SIR within 72 hours of this event.
Mar 29, 12:03 UTC
Investigating - We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Mar 29, 07:44 UTC
Mar 28, 2021

No incidents reported.

Mar 27, 2021

No incidents reported.