All Systems Operational

Uptime over the past 90 days. View historical uptime.
Live Platform Operational
90 days ago
100.0 % uptime
Today
Global - Authorization Platform ? Operational
90 days ago
100.0 % uptime
Today
Global - WebMIS Operational
90 days ago
100.0 % uptime
Today
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
90 days ago
100.0 % uptime
Today
Global - SOAP Operational
90 days ago
100.0 % uptime
Today
Global - Hosted Payment Page / eKashu Operational
90 days ago
100.0 % uptime
Today
Global - Merchant Plugin for 3-D Secure Operational
90 days ago
100.0 % uptime
Today
Test Platform Operational
Global - Authorization Platform ? Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Barclaycard (HISO) Operational
Credorax (ePower) Operational
Elavon (APACS) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Stratus / Salem) Operational
Chase Paymentech (Tandem / Tampa) Operational
Elavon (viaConex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
TSYS (Sierra) Operational
Worldpay / Vantiv (610) Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 21, 2025

No incidents reported today.

Jun 20, 2025
Service Incident
Resolved - The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Jun 20, 15:07 UTC
Monitoring - We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Jun 20, 13:59 UTC
Identified - We have identified the issue impacting Mastercard transactions of merchants on the TSYS (Sierra) processor. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Jun 20, 13:42 UTC
Investigating - We are currently investigating a potential service incident that may be impacting Mastercard transactions of merchants on the TSYS (Sierra) processor on the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Jun 20, 10:09 UTC
Jun 19, 2025
Service Incident - Chase Paymentech (Stratus / Salem) Settlement
Resolved - The internal system issue that has affected the settlement of certain Chase Stratus/Salem transactions has now been resolved. The affected transactions were from 17th of June 2025 and 18th of June 2025; these were resubmitted by 15:35 UTC 19th of June 2025. As a result, the associated funding to accounts may have been delayed or otherwise affected.
Jun 19, 16:09 UTC
Identified - The internal system issue that caused issue for Chase Stratus transactions in settlement has now been identified and is being resolved. Transactions in the last two days might have been affected. As a result, funding to accounts may be delayed. A further update will be provided shortly with more information.
Jun 19, 12:59 UTC
Investigating - An issue has caused a delay in the posting of Chase Stratus transactions to Chase for settlement. As a result, funding to accounts may also be delayed. A further update will be provided shortly with more information.
Jun 19, 10:35 UTC
Jun 18, 2025

No incidents reported.

Jun 17, 2025
Service Incident
Resolved - The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been resolved. The affected transactions are those normally submitted to Fiserv between 00:35 and 01:35 UTC; these were submitted by 02:35 UTC. Additionally, transactions typically submitted between 07:15 and 08:15 UTC were submitted by 12:06 UTC. As a result, the associated funding to accounts may have been delayed.
Jun 17, 12:20 UTC
Identified - The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been identified and is being resolved. Transactions that are normally submitted to Fiserv between 00:35 and 01:35 UTC were submitted by 02:35 UTC. Other transactions are still being processed. A further update will be provided shortly with more information.
Jun 17, 10:05 UTC
Update - The internal system issue that caused a delay in the posting of certain First Data Rapid Connect transactions for settlement has now been identified and is being resolved. Transactions that are normally submitted to Fiserv between 00:35 and 01:35 UTC were submitted by 02:35 UTC. Other transactions are still being processed. A further update will be provided shortly with more information.
Jun 17, 09:53 UTC
Investigating - An internal system issue has caused a delay in the posting of certain First Data Rapid Connect transactions to Fiserv for settlement. As a result, the corresponding funding to accounts may also have been delayed. A further update will be provided shortly with more information.
Jun 17, 08:55 UTC
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

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