All Systems Operational

Live Platform Operational
Global - Authorization Platform Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Test Platform Operational
Global - Authorization Platform Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Barclaycard (HISO) Operational
Credorax (ePower) Operational
Elavon (APACS) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Stratus / Salem) Operational
Chase Paymentech (Tandem / Tampa) Operational
Elavon (viaConex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
TSYS (Sierra) Operational
Worldpay / Vantiv (610) Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Credit Card Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 12, 2026

No incidents reported today.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Sep 10, 14:49 UTC
Monitoring - NMI Engineers have identified and resolved the issue with eKashu service and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.
Sep 10, 13:14 UTC

Sep 9, 2026

Completed - The scheduled maintenance has been completed.
Sep 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 15:00 UTC
Scheduled - Please be advised that NMI engineers will be conducting core maintenance on the eKashu product on Wednesday 9th September beginning at approximately 15:00 UTC. This maintenance window should last approximately 2 hours. There is no expected traffic impact, if you experience any issues please contact webmissupport@nmi.com
Sep 9, 10:58 UTC

Sep 8, 2026

Resolved - This incident has been resolved.
Sep 8, 11:50 UTC
Update - We are continuing to work on a fix for this issue.
Sep 8, 11:50 UTC
Identified - We are currently investigating an issue affecting a limited number of settlement batches, which may result in delayed funding for some merchants. We will provide updates as more information becomes available.
Sep 8, 10:12 UTC

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.