Service Incident

Incident Report for Creditcall

Resolved

The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Nov 27, 2023 - 15:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2023 - 14:37 UTC

Investigating

We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Posted Nov 27, 2023 - 14:19 UTC
This incident affected: Live Platform (Global - Authorization Platform, Global - Hosted Payment Page / eKashu, Global - Merchant Plugin for 3-D Secure).