The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Jul 20, 2023 - 10:08 UTC
Update
We are continuing to monitor for any further issues.
Posted Jul 19, 2023 - 15:23 UTC
Monitoring
Engineers have identified and resolved the issue with the Global - Authorization Platform, and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.
Posted Jul 19, 2023 - 14:10 UTC
Identified
We have identified the issues to be related to: Global - Authorization Platform. Engineers have identified the issue and are working on a resolution. An update will be provided shortly.
Posted Jul 19, 2023 - 12:59 UTC
Investigating
We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
Posted Jul 19, 2023 - 12:36 UTC
This incident affected: Live Platform (Global - Authorization Platform).