The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Jun 13, 2023 - 07:51 UTC
Identified
We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Posted Jun 12, 2023 - 14:43 UTC
Investigating
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Posted Jun 12, 2023 - 13:19 UTC
This incident affected: Processors - UK/Europe (Global Payments (APACS)).