The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Apr 21, 2026 - 06:08 UTC
Identified
Elavon has confirmed that maintenance is currently underway on their authorization host.
Posted Apr 21, 2026 - 03:53 UTC
Investigating
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Posted Apr 21, 2026 - 03:44 UTC
This incident affected: Processors - UK/Europe (Elavon (APACS)).