We have resolved the previously reported service incident and all systems should be back to normal operation. A full investigation of the incident will start and a Service Incident Report (SIR) will be issued in due course to impacted customers. We aim to complete the SIR within 72 hours of the event but the process can take longer.
Posted 11 months ago. Mar 13, 2018 - 11:45 UTC
Creditcall Engineers have identified and resolved the issue with Evry payment processor and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.
Posted 11 months ago. Mar 13, 2018 - 09:37 UTC
We are currently investigating a potential service incident that may be affecting the Evry payment processor. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.