The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Apr 21, 2024 - 22:18 UTC
Monitoring
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Posted Apr 21, 2024 - 21:58 UTC
Identified
We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Posted Apr 21, 2024 - 21:39 UTC
Investigating
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Posted Apr 21, 2024 - 21:35 UTC
This incident affected: Processors - US/Canada (Moneris Solutions).