Service Incident

Incident Report for Creditcall

Resolved

The issue that delayed settlement for some acquirers/processors has now been resolved

Posted Jul 26, 2023 - 10:38 UTC

Monitoring

We are monitoring the issue that has delayed settlement for some acquirers/processors

Posted Jul 26, 2023 - 09:14 UTC

Identified

We have identified the issue that is delaying settlement for some acquirers/processors

Posted Jul 26, 2023 - 09:00 UTC

Investigating

We are currently investigating an issue that is delaying settlement for some acquirers/processors

Posted Jul 26, 2023 - 08:06 UTC

This incident affected: Processors - UK/Europe (AIB Merchant Services (APACS), American Express (APACS), Barclaycard (APACS), Elavon (APACS), First Data Merchant Solutions (APACS), Global Payments (APACS), Lloyds TSB Cardnet (APACS), Worldpay (APACS)).