A fix has been implemented and we are monitoring the results.
Posted Sep 21, 2021 - 20:15 UTC
Update
We are continuing to investigate this issue.
Posted Sep 21, 2021 - 17:21 UTC
Update
We are continuing to investigate this issue.
Posted Sep 21, 2021 - 17:18 UTC
Investigating
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Posted Sep 21, 2021 - 16:59 UTC
This incident affected: Processors - UK/Europe (Elavon (EISOP)).