The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Posted Dec 08, 2022 - 10:15 UTC
Monitoring
We have identified an issue affecting transactions for some acquirers/processors. The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
Posted Dec 08, 2022 - 10:03 UTC
Investigating
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Posted Dec 08, 2022 - 09:48 UTC
This incident affected: Processors - UK/Europe (AIB Merchant Services (APACS), American Express (APACS), Barclaycard (APACS), Elavon (APACS), Global Payments (APACS), Lloyds TSB Cardnet (APACS), Worldpay (APACS)).