American Express SafeKey - Planned Maintenance
Scheduled Maintenance Report for Creditcall
Completed
The scheduled maintenance has been completed.
Posted Sep 11, 2021 - 13:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 11, 2021 - 08:01 UTC
Scheduled
We have been informed that the American Express Global Network Credit Authorization System (CAS) will be unavailable in order to perform system maintenance during the time window specified.

Impact:

- SafeKey Authentication transactions might process through Attempts ACS
- 3DS Server (MPIs) might experience SafeKey Authentication Timeouts

The change window has been scheduled for 5 hours, but it is expected to be completed within 60 minutes. American Express will be monitoring SafeKey transactions throughout the maintenance window.
Posted Sep 04, 2021 - 06:52 UTC
This scheduled maintenance affected: Live Platform (Global - Merchant Plugin for 3-D Secure).