All Systems Operational

Live Platform Operational
90 days ago
100.0 % uptime
Today
Global - Authorization Platform ? Operational
90 days ago
100.0 % uptime
Today
Global - WebMIS Operational
90 days ago
100.0 % uptime
Today
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
90 days ago
100.0 % uptime
Today
Global - SOAP Operational
90 days ago
100.0 % uptime
Today
Global - Hosted Payment Page / eKashu Operational
90 days ago
100.0 % uptime
Today
Global - Merchant Plugin for 3-D Secure Operational
90 days ago
100.0 % uptime
Today
Test Platform Operational
Global - Authorization Platform ? Operational
Global - WebMIS Operational
Global - Terminal Management System for ChipDNA and ChipDNA Mobile Operational
Global - SOAP Operational
Global - Hosted Payment Page / eKashu Operational
Global - Merchant Plugin for 3-D Secure Operational
Processors - UK/Europe Operational
AIB Merchant Services (APACS) Operational
American Express (APACS) Operational
Barclaycard (APACS) Operational
Barclaycard (HISO) Operational
Credorax (ePower) Operational
Elavon (APACS) Operational
Elavon (EISOP) Operational
Elavon (POSv2) Operational
First Data Merchant Solutions (APACS) Operational
Global Payments (APACS) Operational
Lloyds TSB Cardnet (APACS) Operational
Worldpay (APACS) Operational
Processors - US/Canada Operational
Chase Paymentech (Stratus / Salem) Operational
Chase Paymentech (Tandem / Tampa) Operational
Elavon (viaConex) Operational
First Data Merchant Solutions (ISO8583 / Nashville) Operational
First Data Merchant Solutions (DL Host / Nashville) Operational
First Data Merchant Solutions (Rapid Connect) Operational
Global Payments (Greenhouse) Operational
Heartland Payment Systems (Portico) Operational
Heartland Payment Systems (NWS) Operational
Moneris Solutions Operational
TSYS (Sierra) Operational
Worldpay / Vantiv (610) Operational
Worldpay (ISO8583) Operational
Processors - Australia Operational
First Data Merchant Solutions (AS2805) (Galaxy) Operational
DNS Operational
Creditcall Dedicated DNS Networks Operational
Creditcall Global DNS Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - This incident has been resolved.
Apr 16, 13:17 UTC
Update - We are continuing to monitor for any further issues.
Apr 16, 13:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 09:59 UTC
Investigating - We are currently investigating problems some users are having with logging into WebMIS.
Apr 16, 09:14 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Resolved - The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.
Apr 14, 21:08 UTC
Monitoring - We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
Apr 14, 20:49 UTC
Identified - Chase (JP Morgan) have confirmed that they are experiencing connectivity issues on their Salem/Stratus platform. This is impacting all transactions processed via Chase Salem. Chase have advised they are currently working with their provider to resolve the issue. Updates will be provided when available.
Apr 14, 20:38 UTC
Investigating - We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
Apr 14, 20:21 UTC
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.