Resolved -
This incident has been resolved.
May 18, 23:25 UTC
Monitoring -
Declines and timeouts have decreased. Our engineering team is continuing to monitor to ensure ongoing reliability and stable transaction processing.
May 18, 23:14 UTC
Investigating -
Our engineering team is currently investigating elevated decline rates and timeouts impacting Chase Paymentech Salem and Chase Paymentech Stratus transactions.
May 18, 22:55 UTC